Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you use our services. This includes:

• Account Information: When you create an account, we collect your name, email address, and password.
• Resume Content: We collect the resume content, notes, and job descriptions you provide to use our AI tools. This data is processed to provide you with the service and is not used for any other purpose.
• Payment Information: For paid services, we use a third-party payment processor. We do not store your credit card details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services;
• Process transactions and send you related information;
• Respond to your comments, questions, and requests;
• Communicate with you about products, services, offers, and events offered by ELCV;
• Monitor and analyze trends, usage, and activities in connection with our services.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. All data you submit for processing is handled securely and treated as confidential.

4. Data Retention

We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

5. Your Choices

You may update, correct or delete information about you at any time by logging into your online account or emailing us. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@elcv.app